Privacy Policy

1. Introduction

4VitaHealth LLC ("4VitaHealth," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, create an account, make a purchase, communicate with us, or otherwise interact with our products and online services (collectively, the "Services").

This Privacy Policy applies to personal information collected through 4VitaHealth-operated websites and Services unless a different privacy notice is provided for a particular product, service, or activity.

2. Personal Information We Collect

The personal information we collect depends on how you interact with us.

Account Information

If you create an account, we may collect information such as your name, email address, telephone number, account credentials, shipping information, and other information you choose to provide.

Order and Transaction Information

When you make a purchase, we may collect or receive information necessary to process and fulfill the transaction, including your name, contact information, shipping and billing information, products ordered, purchase amount, order history, and transaction status.

Payment card information may be collected and processed by third-party payment processors or retail partners. We may receive limited payment and transaction information from those providers rather than your complete payment-card details.

Communications

We collect information you provide when you contact customer support, send us an email, submit a form, communicate with us about an order, or otherwise correspond with us.

Device and Usage Information

When you use our websites, we and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, referring URLs, pages viewed, links clicked, approximate location derived from your IP address, dates and times of visits, and other information about how you interact with the Services.

Cookies, Analytics, and Advertising Information

We use cookies, pixels, tags, and similar technologies to operate our websites, understand how visitors use them, measure the effectiveness of our marketing, and support advertising activities.

These technologies may include analytics and advertising services provided by companies such as Google and Meta. These providers may receive online identifiers, device information, browsing activity, advertising interaction data, and similar information through cookies, pixels, or comparable technologies.

Marketing Information

If you sign up to receive marketing communications, we may collect your email address, telephone number, communication preferences, and information about your interactions with our marketing messages.

Information From Other Sources

We may receive information from service providers and business partners that help us operate the Services, process transactions, fulfill orders, prevent fraud, analyze website activity, or measure advertising performance.

3. How We Use Personal Information

We may use personal information to:

• Provide, operate, maintain, and improve our Services.
• Create and manage customer accounts.
• Process purchases, payments, shipments, returns, refunds, and other transactions.
• Provide customer service and respond to questions or requests.
• Send transactional communications, including order confirmations, shipping updates, account notices, and service-related messages.
• Send marketing and promotional communications when permitted by law.
• Understand website usage and improve website performance and customer experience.
• Measure, analyze, and improve advertising and marketing campaigns.
• Detect, investigate, and prevent fraud, security incidents, misuse, and other potentially harmful activity.
• Comply with applicable laws, regulations, legal processes, and governmental requests.
• Establish, exercise, or defend legal rights and claims.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:

• Service providers that provide website hosting, information technology, customer service, email, messaging, security, fraud prevention, analytics, and other operational services.
• Payment processors and retail partners that process or facilitate purchases and payments.
• Shipping, fulfillment, and logistics providers that help us deliver products.
• Analytics and advertising partners that help us understand website activity, measure advertising, and support marketing campaigns.
• Professional advisers, auditors, insurers, legal counsel, and other advisers where reasonably necessary.
• Government authorities, law enforcement, courts, regulators, or other parties when disclosure is required or permitted by law.
• A purchaser, successor, or other relevant party in connection with a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.
• Other parties when you direct us to make the disclosure or provide your consent.

5. Cookies, Analytics, and Advertising

We and our service providers may use cookies, pixels, tags, and similar technologies to remember preferences, maintain website functionality, understand website traffic, measure conversions, and evaluate or support advertising.

We do not sell customer lists or personal information for money.

However, some privacy laws use broader definitions of "sale," "sharing," or "targeted advertising." The disclosure of online identifiers, device information, and internet or browsing activity to certain advertising or analytics providers may be considered a sale, sharing, or targeted advertising under those laws even when no money is exchanged for the information.

Where required by applicable law, you may have the right to opt out of these activities. Browser settings, cookie controls, and legally recognized opt-out preference signals may also affect how certain tracking technologies operate.

6. Email and Text Message Communications

If you provide your email address or telephone number and agree to receive marketing communications, we may send you promotional emails or text messages in accordance with applicable law.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us at [email protected] .

You may opt out of marketing text messages by replying STOP or by using another opt-out method provided in the message. Message and data rates may apply.

Opting out of marketing communications does not prevent us from sending transactional or service-related communications when necessary, such as order confirmations, shipping notices, account notifications, or responses to customer-service requests.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected, provide our Services, maintain business and transaction records, comply with legal and regulatory obligations, resolve disputes, prevent fraud or abuse, and enforce our agreements.

The length of time we retain particular information depends on factors such as the nature of the information, the reason it was collected, our legal and accounting obligations, the existence of an ongoing customer relationship, and whether retention is necessary to protect our rights or the rights of others.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No method of transmitting information over the Internet or storing information electronically is completely secure. Accordingly, we cannot guarantee the absolute security of personal information.

9. Your Choices

Depending on how you interact with us, you may have several choices regarding your personal information.

• You may update certain account information through your account when that functionality is available.
• You may unsubscribe from marketing emails by using the unsubscribe link contained in those emails.
• You may opt out of marketing text messages by replying STOP or following the opt-out instructions provided with the message.
• You may adjust browser or device settings to restrict or block certain cookies or tracking technologies.
• Where required by applicable law, you may exercise additional privacy rights described below.

10. State Privacy Rights

Residents of certain U.S. states may have privacy rights under applicable state law. The particular rights available to you depend on your state of residence and whether the applicable law applies to 4VitaHealth.

Depending on applicable law, these rights may include:

• The right to request information about the personal information we collect, use, or disclose.
• The right to request access to certain personal information.
• The right to request deletion of certain personal information, subject to legal exceptions.
• The right to request correction of inaccurate personal information.
• The right to opt out of certain sales, sharing, or processing of personal information for targeted advertising where applicable.
• The right to limit certain uses or disclosures of sensitive personal information where applicable.
• The right not to receive discriminatory treatment for exercising applicable privacy rights.

To submit a privacy request, contact us at [email protected] . We may need to verify your identity before completing certain requests. We will use information provided for verification only as permitted by applicable law.

Where applicable, you may also authorize an agent to submit a request on your behalf. We may request documentation confirming the agent's authority and may require you to verify your identity directly with us.

11. California Privacy Information

If you are a California resident and the California Consumer Privacy Act, as amended ("CCPA"), applies to 4VitaHealth, California law may provide you with rights to know, access, delete, and correct personal information, to opt out of certain sales or sharing of personal information, to limit certain uses and disclosures of sensitive personal information, and to exercise these rights without unlawful discrimination.

We do not sell customer lists or personal information for money. As explained above, certain advertising or analytics activities may nevertheless be treated as "sharing" or "sale" under the CCPA's definitions.

Where the CCPA requires us to recognize an applicable opt-out preference signal, such as Global Privacy Control, we will process the signal as required by law.

To exercise an applicable California privacy right, contact us at [email protected] .

12. Third-Party Websites and Services

Our Services may contain links to websites, platforms, or services operated by third parties. We are not responsible for the privacy practices, content, or security of third-party services.

We encourage you to review the privacy policies of third parties before providing personal information to them.

13. Children's Privacy

Our Services are intended for adults and are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children through the Services.

If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, Services, or legal requirements.

When we update this Privacy Policy, we will revise the Effective Date shown at the top of this page. If required by applicable law, we will provide additional notice of material changes.

15. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact:

4VitaHealth LLC
Email: [email protected]